What if my piece is damaged when I receive it?
In the unfortunate event that your piece doesn't survive the shipping process, please email me at email@example.com with a photo of the damaged piece within 48 hours and either a replacement or a refund can be organised.
Can I return my item?
Every piece is carefully handmade and has undertaken its' own unique journey to reach your home. Whilst I try to depict the most accurate representation of every piece on my website, there may be slight variations in colour and size. I want you to love your piece and if for any reason you wish to make a return please email me at firstname.lastname@example.org however it is a case by case situation...